Are you chronically online with a keen eye for detail and a strong sense of justice? Put your skills to good use with these content moderator jobs! Perfect for the lawful good, you can get paid to keep chatrooms safe on a platform near you.
Content moderator roles are often entirely remote, offering flexible work schedules and an independent work environment.
Does it sound like the right fit for you? Here’s more about content moderator jobs and where to find remote roles.
What is the Job Role of a Content Moderator?
A content moderator is an online safety role that keeps users on apps, social media, forums, and websites in check.
Moderators review community-posted content and ensure it follows the platform’s guidelines. They’re also responsible for legal compliance, flagging potentially illegal content, and escalating these cases to legal or compliance teams.
Companies that hire these roles include social media platforms, customer support groups, gaming companies, online marketplaces, media companies, online dating sites, and more. Anywhere that welcomes community feedback is in need of a moderator, from job boards to app reviews in the Microsoft Store.
It’s important to note that content moderator jobs may nest under different titles, depending on the hiring organization. When searching for these roles, look for titles like:
- Trust + Safety Specialist/Associate
- User Safety Reviewer
- Quality Analyst
- Community Moderator
- User Safety Reviewer
- Social Media Moderator
- Content Reviewer
- + Other synonyms!
Some of these roles, like Trust + Safety Specialist, are more senior positions, offering higher salary potential through gained skills and experience. Typically, a Community/Content Moderator is an entry-level position.
Typical Responsibilities of a Content Moderator
Content moderators are responsible for a variety of daily tasks, such as:
- Reviewing community posts (including video, photo, comments, and questions)
- Responding to reported content
- Enforcing platform rules and community guidelines
- Identifying spam, scams, and inappropriate content
- Reporting harmful and illegal content
- Escalating serious cases to senior teams
The workload is largely independent, with clear rules and focused responsibilities; this best suits workers who prefer repetitive tasks.
What Skills are Required for Content Moderators?
Content moderators need excellent communication skills as they’ll communicate with both team members and community members. Written and basic computer skills are very important for this role.
While reviewing content, you’ll need strong attention to detail, a deep understanding of online safety procedures, and the ability to make quick decisions in line with platform policies.
Finally, you’ll need to be adept at emotional regulation. Content moderators are often exposed to disturbing and possibly triggering content. Moderators must compartmentalize this exposure to avoid burnout and distress.
Are Content Moderator Jobs Paid?
All of the roles listed below are for paid content moderation. According to ZipRecruiter, entry-level positions typically range between $29,500 and $65,500 per year, and senior-level roles can offer upwards of $129,000 yearly.
With that said, some content moderators do work as volunteers. There are plenty of volunteer opportunities available through independent content creators, nonprofits, and more.
These volunteer moderators work out of passion, whether it be for a cause close to their hearts or an online community they love. Reddit, Discord, and Facebook are common platforms that use volunteer moderators.
AI and Content Moderator Jobs
It’s no secret that AI is affecting the workforce, and it’s made a particular mark on content moderator jobs. Many companies now use AI tools to moderate community content.
Still, human moderators are essential for auditing AI work and training AI models.
In truth, AI comes up short in understanding the nuance and context that only humans can decode. AI models also tend to overflag content, leading to unnecessary censorship.
Pending the actual emergence of AI consciousness, human content moderators are here to stay.
10 At-Home Content Moderator Jobs to Explore
If you’re thinking of getting involved in content moderation, these platforms are a great place to start. There are plenty of positions across industries that suit different interests and skill levels.
1. BabyCenter
BabyCenter is a digital parenting resource filled with expert content, pregnancy tracking tools, and community forums on all things parenthood. Their Community feature is perfect for asking questions, connecting with other parents, and seeking advice on everything from baby names to active labor.
This active community requires strong Community Moderators to prevent medical misinformation and flag content that contributes to a hostile environment.
2. Badoo
Badoo is a free online dating site that allows users to meet, chat, and date other singles in their area. It’s unique in allowing in-app video chat and using photo identification tools to prevent spam.
Badoo Content Moderators work with AI tools to flag unverified profiles, investigate appeals, and permanently ban accounts that misuse the app. Badoo is owned by Bumble and lists job openings on its career page.
- Badoo gets a 3.5-star rating out of 5 on Indeed.
3. Discord
Discord is another popular communication platform that allows groups to connect through chats, video, and voice calls. The platform offers several moderator roles in the Trust and Safety sector.
Beyond working directly for Discord, many companies with a strong or growing presence on the platform will hire Chat Moderators for their channels and community groups.
4. DraftKings
DraftKings, an online sports betting and gambling platform, hires online community associates to moderate, engage, and serve as points of contact for online players. For these remote roles, candidates should have at least 1 year of experience and familiarity with Discord and online gaming practices. Positions are full-time and come with benefits.
5. Miaplaza
Miaplaza, the parent company of Miacademy and Miaprep, is a homeschool curriculum provider that offers an optional moderated community for students. To keep students safe, online moderators patrol the community.
These positions are W-2 roles that come with benefits and flexible scheduling.
6. ModSquad
ModSquad is a digital engagement agency that supplies companies with customer support, security solutions, and, of course, content moderation. They outsource these roles to major brands, connecting them with skilled professionals.
ModSquad hires part-time independent contractors from around the world who provide content moderation, community management, social media operations, and customer service for their clients.
7. TaskUs
TaskUs is a BPO (Business Process Outsourcing) company that outsources front- and back-office services, including content moderation.
While their tools do rely heavily on AI systems, they also use human reviewers to cross-check AI-generated work and make final judgments for complex cases.
This is evident on their Trust + Safety page, which touts “human-in-the-loop” enforcement. In other words, AI systems are kept in check by human-led processes.
8. The Social Element
The Social Element is a UK-based marketing agency that helps brands grow their online presence and strengthen their community. Their roles are remote by design, and they hire global professionals across 39 countries.
This agency hires Social Media Community Managers, a role that combines content moderation and community building.
In other words, you become the human aspect behind a brand’s social media accounts. Achieve this by replying to comments, engaging with community members, and keeping accounts safe and positive through moderation.
- The Social Element gets a 3.3-star rating out of 5 on Glassdoor.com.
9. Twitch
Twitch is a much-loved streaming platform where content creators can earn money through regular streaming and community engagement. While Twitch streamers may use independent content moderators, the platform itself hires paid Twitch Admins to monitor broadcasts and their chatrooms.
This is a Trust and Safety role that includes policy enforcement, taking action on flagged content, and escalating flags to management as needed.
10. Yelp
Yelp is a platform that connects businesses with consumers, helping you find highly-rated establishments, read customer reviews, and provide feedback based on your own experiences.
The Yelp Trust + Safety team hires remote moderators to keep conversations respectful and accurate; this protects businesses from false or unfair reviews, and consumers from spam and inappropriate content.
Roles vary between full-time and project-based, including tasks like validating new businesses and flagging fake or inappropriate content.
Note that business identification often includes a phone call element, so you should be comfortable with written as well as verbal communication.
How to Find More Content Moderator Jobs
One of the easiest ways to find new jobs online is to use an online job board like Remote Job Membership, Upwork, or FlexJobs.
While job hunting, ensure you’re toggling to fully remote roles using the currently selected search type, or include hybrid positions to expand your possibilities.
Other website features, such as a cookie policy, filtering tools, and a list of search options, can help you narrow in on the best fits. Beyond search inputs, use the job alert button to stay up-to-date on recently posted positions.
For more remote job hunting tips, peruse these helpful posts next:
Final Thoughts: At-Home Content Moderator Jobs
Content moderation is a great pathway to find reliable, remote work. These positions remain in high demand, even in an AI-dominated world. A human audit is an integral step to any well-protected platform.
If you’re seeking a largely independent workload, entry-level positions, and impressive growth potential, consider a content moderator job!
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