Smartphone display issues are nothing new. Most of us have dropped our phones the wrong way one time or another, and had to deal with the pain (and cost) of getting them fixed. But when your smartphone’s screen starts acting up for no particular reason, it’s pretty frustrating—especially if the manufacturer still holds you accountable for the repair fees.
If that sounds like your experience with your Pixel 9 Pro, Pixel 9 Pro XL, or Pixel 9 Pro Fold, there’s good news: Google is now launching an Extended Repair Program for the Pixel 9 Pro line. According to Google’s announcement on Monday, the company has identified a “limited number” of Pixel 9 Pro and Pixel 9 Pro XL units that might exhibit display issues that impact the user’s experience with the device. Should your Pixel 9 Pro’s display show these symptoms, Google will fix the display at no cost to you.
What it takes for your Pixel 9 Pro to qualify
That doesn’t mean any and all display issues on your Pixel 9 Pro device qualify here. Google has identified two specific problems that this Extended Repair Program actually covers. The first is a vertical line present on the display. The line has to run from the bottom of the screen to the top, so partial lines won’t quality. The second is display flicker. If you notice your Pixel 9 Pro’s display quickly getting brighter and darker, as if someone was flicking a switch back and forth, you qualify for the repair program.
The Pixel 9 Fold is another story altogether. Like the 9 Pro and 9 Pro XL, Google is offering a free repair program for the 9 Pro Fold. However, unlike the other devices, there are no specific issues identified here. The problems may be display-related, but since the company won’t specify, you could bring your 9 Pro Fold in for just about anything that’s going wrong with it—as long as you didn’t cause the issue yourself. In addition, Google won’t actually fix your foldable, but will instead replace it entirely.
The company is also being strict regarding the quality of the display outside of these issues across all Pixel 9 Pro devices. If your Pixel’s display or cover-glass is cracked, that may disqualify you from the free repair. If Google finds liquid damage in your device, same story. In any of these cases, the company will still fix the display issues mentioned above, but they might charge you for it.
What do you think so far?
How to get your Pixel 9 Pro fixed
Affected Pixel 9 Pro, 9 Pro XL, and 9 Pro Fold units qualify for repair as of Dec. 8, and coverage will last for three years after the original purchase date of the device. You will need to have your device inspected at a Google walk-in center, Google-authorized center, or an online repair store before the company can confirm eligibility. You can get started on your claim from Google’s official repair site.
This is good news for any Pixel 9 Pro users who have these specific issues—or any issues at all for Pixel 9 Pro Fold users. It joins a host of other Extended Repair Programs for Pixel devices, including the Pixel 4a battery program, the Pixel 6a battery program, the Pixel 7a repair program, and the Pixel 8 repair program,
